1. Shipping Locations
- Domestic Shipping: We ship to all locations within India . Please ensure that your shipping address is accurate and complete to avoid any delays.
- International Shipping: We offer international shipping to select countries. Shipping rates and delivery times will vary depending on the destination. Please note that you are responsible for any customs duties, taxes, or fees imposed by your country.
2. Shipping Costs
- Shipping costs are calculated based on the weight of your order, the shipping method selected, and the delivery destination. The total shipping cost will be displayed at checkout before you complete your purchase.
- Free Shipping: We may offer free shipping on orders above a certain amount. Please refer to our promotions or check the product page for details.
3. Processing Time
- Orders are typically processed within 8 business days after payment is received. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.
- Custom or personalized orders may require additional processing time. The estimated processing time for such orders will be provided at the time of purchase.
4. Delivery Time
- Domestic Orders: Delivery times vary depending on your location and the shipping method selected. Typically, orders are delivered within [2-8] business days after shipping.
- International Orders: Delivery times for international orders can vary widely, ranging from [6-15] weeks depending on the destination and customs clearance.
- Expedited Shipping: If you require faster delivery, we offer expedited shipping options at an additional cost. The available options and delivery times will be displayed at checkout.
5. Order Tracking
- Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order status through the provided link or directly on our website under the “Track My Order” section.
- Please note that tracking updates may take some time to reflect after the order is shipped, especially for international shipments.
6. Delivery Issues
- Incorrect Address: We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If an order is returned to us due to an incorrect address, you will be responsible for any additional shipping costs to resend the order.
- Lost or Damaged Packages: While we take great care in packaging your order, we are not responsible for any loss or damage that occurs during shipping. If your package is lost or arrives damaged, please contact the carrier directly. We will assist in providing any necessary information for your claim.
- Delayed Deliveries: We are not responsible for delays caused by the shipping carrier, customs clearance, or other factors beyond our control. If your package is delayed, please check the tracking information or contact the carrier for updates.
7. Customs and Duties (International Orders)
- For international orders, please be aware that customs regulations vary by country, and your order may be subject to additional customs duties, taxes, or fees upon arrival. These charges are your responsibility and are not included in the purchase price or shipping cost.
- We are not responsible for delays caused by customs clearance or for any customs duties, taxes, or fees that may be incurred.
8. Undelivered Packages
- If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply. If we do not receive a response within 4 days, the order will be canceled, and a refund will be issued minus any shipping costs.
9. Contact Us
- If you have any questions or concerns about shipping and delivery, please contact our customer service team at 96206 96966. We are here to assist you with any issues.